Technology

Want To Know What Your Customer Is Really Feeling?

Are you anxious to eliminate calls from frustrated clients and get to the cause of their irritation more quickly?  The…

Keeping Tabs on Customers, Competition and Just About Everything Else

Being informed never hurt anyone. In fact, from salespeople to business leaders, the ones who are most informed always have…

Tired of Fruitless Website Searches? Try the Google Toolbar

Have you ever gone to a website searching for specific information that you knew was on the site somewhere, but…

Add a Little Color to Your Business

Why are fire trucks red? Why do police cars have flashing lights? Why are the double lines on a two-way…

Toy or Tool? Eye Contact Meets Thumb Contact

Name tags and business cards are still alive and well at events like networking gatherings, trade shows, and conferences, but…

What You Need To Know About Your Website’s Bounce Rate

Business owners and website managers should be checking their analytics regularly. After all, an investment of time, resources and money…

Can a Facebook Page Improve Your Company’s Website SERP?

Yes indeed. It can also generate new leads and has great potential to help you close sales. Facebook Pages can…

5 Business Review Websites You Need to Know

These popular user review destinations also offer opportunities for business owners to add to their listings and respond to reviews.

Toy or Tool? There’s an App for That!

An app (once known as an application, before everything seemed to get pithier in the English language) is used most…

Toy or Tool? Snapchat

We are living in an era of short-form communication – Tweets, Vine Videos, and Memes. Now, entering (and exiting) a…

The Buck Stops Here: Take Back Your Inbox

Apps and tools to help you organize your inbox are a dime a dozen, but when you’re looking for a…

Affordable Analytics

Google Analytics, www.google.com/analytics  What’s it all about? The go-to analytics tool for many business owners, Google Analytics offers a range…

How Photos on your Website Affect SEO

Believe it or not, Google considers photo images on your website for ranking purposes. While that may seem silly since…

Toy or Tool? Yelp

What is it? Yelp is not new to many businesses. The site was founded in 2004 and attracts more than…

Resources: Sustainability Apps for your Business

Commute Greener Free; available for iPhones, iPads, and Android phones You and your employees can lower your carbon footprint with…

Toy or Tool? Who’s Viewing You?

What is it? LinkedIn now has close to a quarter of a billion users. (It still trails behind Gmail and…

Toy or Tool? AudiencePoint

As we all know from our own inboxes, e-mail marketing is on the upswing. About 89 billion business e-mails are…

International IT: Interview with Himanshu Sareen

Manhattan-based technology company Icreon, which was founded in 2000 in India by Himanshu Sareen, works with small to medium-sized businesses…

Control Your Business Card Clutter

CamCard CamCard, available for iPhones, iPads, Android phones and tablets, and BlackBerries, takes pictures of business cards and turns them…

Toy or Tool: Google Alerts

Long before we had computers we had something called a “clipping service.” Companies would comb newspapers and magazines for mentions…